1. Introduction

Welcome to Valhalla Projects ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valhallafm.com (the "Site") and use our facility management services.

This policy complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in Ireland. By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a consultation or quote
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include: name, email address, phone number, school/organization name, service type of interest, and any other information you choose to provide in your message.

2.2 Usage Data

We automatically collect certain information when you visit our Site, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device type and operating system
• Geographic location (city/country level)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries: Process and respond to your contact form submissions and service requests
• To provide services: Deliver facility management services and support
• To improve our Site: Analyze usage patterns to enhance user experience and Site functionality
• To communicate: Send service updates, project information, and relevant business communications
• To comply with legal obligations: Meet regulatory requirements and protect our legal rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device.

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic Site functionality (e.g., remembering your cookie consent preference)
• Analytics Cookies: Google Analytics 4 cookies that help us understand how visitors interact with our Site (only activated with your consent)

4.2 Managing Cookies

You can control cookies through our cookie consent banner that appears on your first visit. You can also manage cookies through your browser settings. However, disabling cookies may affect Site functionality.

5. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist us (e.g., Formspree for form submissions, Google Analytics for analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions: Retained for up to 3 years for business records
• Analytics data: Retained for 14 months (Google Analytics default)
• Cookie consent preferences: Stored locally in your browser until you clear them

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data for specific purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected] or call +353 83 851 6452.

We will respond to your request within 30 days. You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe your rights have been violated.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Terms of Use

11.1 Acceptance of Terms

By accessing and using this Site, you accept and agree to be bound by these Terms of Use. If you do not agree, please do not use our Site.

11.2 Use of Site

You may use our Site for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt unauthorized access to our systems
• Use automated systems to scrape or collect data

11.3 Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Valhalla Projects or its licensors and is protected by Irish and international copyright laws.

11.4 Limitation of Liability

To the fullest extent permitted by law, Valhalla Projects shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services.

11.5 Governing Law

These Terms of Use are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Data Protection Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission: